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Program Timeline

August 27, 2024

Enrollment Opens

November 1, 2024

Enrollment Closes

November 11, 2024

Applications/Driver Surveys Open

January 8, 2025

Applications/Driver Surveys Close

January 22, 2025

Certified Fleets Announced

March 15 -18, 2025

Fleets Recognized at TCA Annual Convention

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Enrollment for the new Truckload Carriers Association (TCA) Elite Fleet Program is officially open. This exciting certification program, created in partnership with the University of Denver’s Transportation & Supply Chain Institute, aims to spotlight and recognize North American for-hire carriers that offer best-in-class work environments, competitive compensation, and innovative practices for their drivers.

What It Is? A certification program that honors the best workplaces in truckload, focusing on driver satisfaction and company policies

How It Works Evaluation based on company data and driver programs, including metrics on safety, operations, compensation, benefits, quality of life, and technology. Surveys completed by drivers and independent contractors will help validate these factors

Who Can Apply? TCA for-hire carrier members

Enrollment Closes November 1, 2024

Applications/Surveys Close  Jan. 8, 2025

Recognition & Celebration Certified carriers will be recognized at TCA’s 2025 convention March 15-18, 2025 in Phoenix, Arizona

Partner

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Sponsors

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Program Overview

TCA’s Elite Fleet Program aims to improve the driving profession by recognizing carriers that provide a best-in-class workplace for drivers and independent contractors in the North American truckload industry. The certification will be based on comprehensive evaluations of company data and driver programs, incorporating carrier metrics and feedback from drivers.

Gather quantitative and qualitative data from the carrier’s internal reports and industry benchmarks

Carrier Data Collection

Driver Survey

Administer a survey to drivers and independent contractors which will assess satisfaction levels, working conditions, and overall experiences

Assessment and Scoring

Analyze the collected data and survey results to score each carrier based on the established criteria

Validation Process

Validation performed  by:

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Benefits of Certification

  • Gain recognition as a top-tier employer in the trucking industry

  • Attract and retain high-quality drivers and independent contractors

  • Receive feedback on application, survey results and industry benchmark comparisons

  • Improve operational practices and workplace conditions

For Carriers

  • Identify carriers that prioritize their well-being and career satisfaction

  • Benefit from enhanced workplace standards and improved quality of life

For Drivers

Certification Criteria

Evaluate key performance indicators (KPIs) relevant to the trucking industry

Carrier Metrics

Compensation & Benefits

Assess the competitiveness of driver pay structures, bonus programs, health benefits, retirement plans, and other financial incentives

Facilities

Gauge the quality and accessibility of company facilities, including maintenance shops, rest areas, and training centers

Driver Satisfaction

Review policies and driver feedback on home time, job variety, career advancement opportunities, and overall work-life balance

Measure the level of driver engagement through feedback mechanisms, recognition programs, and involvement in decision-making processes

Driver Engagement

Equipment

Review the quality and maintenance of tractors and trailers, including the age of equipment, reliability, and safety features

Eligibility & Requirements

  • Carrier company must be a TCA for-hire carrier member

  • Enrollment must be completed by for-hire carrier employee only

  • Company application and driver surveys must be completed in full to be considered for certification

  • Certified Elite Fleet carriers are asked to attend TCA’s annual convention awards program March 15 - 18, 2025 in Phoenix 

Questions?

Contact TCA's Zander Gambill at zgambill@truckload.org

Evaluate key performance indicators (KPIs) relevant to the trucking industry, including safety records, operational efficiency, and compliance with regulations

Carrier Metrics

Compensation & Benefits

Assess the competitiveness and fairness of driver pay structures, bonus programs, health benefits, retirement plans, and other financial incentives.

Facilities

Assess the quality and accessibility of company facilities, including maintenance shops, rest areas, and training centers.

Quality of Life

Review policies on driver home time, job variety, career advancement opportunities, and overall work-life balance.

Certification Criteria

Validation Process

Gather quantitative and qualitative data from the carrier’s internal reports and industry benchmarks.

Carrier Data Collection

Driver Survey

Administer a survey to drivers and independent contractors, conducted by the University of Denver’s Transportation & Supply Chain Institute. This survey will assess satisfaction levels, working conditions, and overall experiences.

Assessment and Scoring

Analyze the collected data and survey results to score each carrier based on the established criteria.

Award certification to carriers that meet or exceed the program’s benchmarks. Provide a detailed report outlining areas of strength and opportunities for improvement.

Certification Awarding

Measure the level of driver engagement through feedback mechanisms, recognition programs, and involvement in decision-making processes.

Driver Engagement

Technology

Equipment

Evaluate the implementation and effectiveness of in-cab technology (e.g., navigation systems, telematics) and out-of-cab technology (e.g., company apps, communication tools).

Inspect the quality and maintenance of tractors and trailers, including the age of equipment, reliability, and comfort features.

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Benefits of Certification

  • Identify carriers that prioritize their well-being and career satisfaction.

  • Benefit from enhanced workplace standards and improved quality of life.

For Drivers

  • Gain recognition as a top-tier employer in the trucking industry.

  • Attract and retain high-quality drivers and independent contractors.

  • Improve operational practices and workplace conditions.

For Carriers

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